Ezerly Support

For direct assistance, including if you cannot sign in, email support@ezerly.app. Signed-in users can also open Settings and use the Support form. Your request is linked to your account so we can investigate safely and reply using the account email.

Include what you were trying to do, what happened, and the approximate time of the problem. Never send your password, payment card number, or medical documents in a support message.

You can permanently delete your account from Settings → Delete account, or read ezerly.app/delete-account for how to request deletion without opening the app. For access, correction, portability, or other privacy requests, send a request through the same Support form.

The FAQ covers subscriptions, refunds, data protection, AI review, family profiles, and account deletion. Checking it first may resolve your question immediately.